Refund Policy

We believe a sophisticated consumer like yourself took time to make this purchase and we hope that you stand by our ethical philosophy of making the a conscious purchase that would not result in an return. Research has shown that the majority of online returns end up trashed or burned and not resold and our environment suffers.

Based on our philosophy and the impact on the environment ALL SALES are FINAL

All sale items are final sale - no returns/exchanges.
Please double-check your orders before payment. Regrettably, we can't offer you a refund or exchange.

Unfortunately, we cannot accept returns on gift cards.

Damages and other issues

We also know that mistakes happen...Please inspect your order immediately upon reception. If you received a damaged, defective or if you received the wrong item upon arrival please contact us immediately so that we can evaluate the issue and make it right. Please take photos and contact us at concierge@laylaandrea.com.